Privacy Policy

Who we are

This website is operated by Red Squirrel Landscaping, a landscaping business working across Wiltshire and Bath, United Kingdom. You can contact us at Sean@Redsquirrellandscaping.co.uk or 07733 102 591.

Information we collect

When you send an enquiry through our contact form, we collect:

• Your name
• Your telephone number
• Your email address
• Your town or postcode, if you provide it
• The service you are interested in and any project details you write
• Any photographs you choose to attach

Our form provider and our hosting provider also process limited technical information automatically as part of delivering and protecting the website, which may include your IP address and browser information. We do not use analytics, advertising or behavioural tracking on this website.

How we use your information

• To respond to your enquiry and discuss your project
• To prepare quotes and carry out work you ask us to do
• To keep in touch with you about work in progress
• To prevent spam and misuse of our contact form

We do not use your details for marketing unless you ask us to, and we do not sell your information.

Third-party services

The following services are used to run this website and process information on our behalf:

• Web3Forms — delivers contact form submissions to our email inbox.
• Google Fonts — serves the typefaces used on this website; your browser requests these files from Google.
• Our website hosting and image storage provider — serves the pages and project photographs you see.

Links to WhatsApp, Facebook and Google Reviews take you to those companies' own platforms, where their privacy policies apply.

How long we keep information

We keep enquiry details for as long as needed to respond to you and, where work goes ahead, for as long as necessary for our business and legal record-keeping. When information is no longer needed, we delete it.

Your rights

Depending on your circumstances, you may have the right to request access to your personal information, ask us to correct or delete it, ask us to restrict how we use it, or object to certain processing. To make a request, email Sean@Redsquirrellandscaping.co.uk.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You can also raise a concern with the UK Information Commissioner's Office at ico.org.uk. Other legal remedies may also be available to you.

Cookies

Details of the storage and cookies used on this website are set out in our Cookie Policy.